Privacy Policy

Effective Date: August 15th, 2020
Last Updated: November 3rd, 2025

1. Introduction

Engage Entertainment, LLC (“we,” “our,” or “us”) respects your privacy and values your trust. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit an inquiry, or book our DJ and entertainment services in Arizona and beyond.
By contacting or booking with us, you agree to this Privacy Policy and consent to communication in the form of email, phone, or text message (SMS) as described below.

2. Information We Collect

A. Information You Provide

  • Contact details: Name, email address, phone number, mailing address

  • Event details: Wedding/event date, venue, planner contact, guest count, music preferences

  • Payment details: Limited billing information via secure payment processors (PCI-compliant) — we do not store full credit card numbers

  • Communications: Emails, calls, or text messages exchanged with our team

  • Marketing preferences: Your opt-in status for promotional updates or offers

B. Information Collected Automatically

When you visit our site or interact online:

  • Device type, IP address, browser type

  • Pages visited and session analytics

  • Cookies and tracking tools to improve website performance

3. How We Use Your Information

We use your data to:

  • Respond to your inquiries and provide accurate quotes

  • Coordinate event logistics, music planning, and follow-up details

  • Send confirmations, reminders, or updates before your event

  • Process payments and manage contracts

  • Send post-event thank-you notes and review requests

  • Improve our website, communication, and customer experience

4. Email and Text (SMS) Communication

When you submit an inquiry, schedule a meeting, or book an event with Engage Entertainment, you consent to receive emails and/or text messages related to:

  • Quote follow-ups, proposal updates, or package information

  • Booking confirmations and payment reminders

  • Event coordination (timelines, music planning forms, DJ assignments)

  • Post-event follow-ups or feedback requests

Your Consent:
By providing your email or mobile number:

  • You agree to receive transactional and service-related messages, even if your number is on a Do-Not-Call registry.

  • You may also opt-in separately to receive occasional promotional texts or emails about special offers or events.

Your Rights:

  • Reply STOP to any text message to opt out of SMS communication.

  • Click “unsubscribe” at the bottom of any marketing email.

  • You will continue to receive essential service updates even after opting out of marketing content.
    We comply with the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.

5. Information Sharing & Sale of Personal Data

We treat your personal information with the highest respect and do not sell your personal information.

  • We do not sell, rent, or otherwise transfer your personal data to outside parties for commercial gain.

  • We may share your information only with trusted third-party service providers or vendors strictly as necessary to deliver our DJ and entertainment services (e.g., payment processors, event planners, subcontracted DJs).

  • We also may disclose information to legal authorities when required by law or to protect our rights.
    We will never sell your personal information.

6. Data Storage and Security

We protect your information via:

  • Secure encrypted communication (SSL/TLS)

  • Password-protected systems and limited access controls

  • PCI-compliant payment processing (we never store full credit card data)
    While we strive to protect your data, no method of transmission or storage is 100% secure.

7. Data Retention

We retain your information for legitimate business purposes (event history, accounting, tax compliance). When no longer needed, we securely delete or anonymize your data.

8. Your Rights (Arizona Residents)

If you reside in Arizona, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction or deletion of inaccurate or outdated information

  • Opt out of marketing communications at any time
    For requests, contact us at: Tyler@engageentertainmentaz.com. We will verify your identity before responding.

9. Cookies and Tracking

Our website uses cookies and tracking technologies to improve your experience and analyze traffic. You may disable cookies via browser settings, though some website features may be affected.

10. Children’s Privacy

Our services are for adults (18+). We do not knowingly collect personal data from minors. If discovered, we will promptly delete such data.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any revisions here with a new “Last Updated” date.

12. Contact Us

If you have questions or requests related to this Privacy Policy, contact us at:
📧 tyler@engageentertainmentaz.com
📍 Engage Entertainment, LLC
Phoenix, Arizona
🌐 www.engageentertainmentaz.com